Agreement Statuses
Agreement Statuses
| Status Name | Description |
|---|---|
| PENDING | A pending contract is created by Skalin when a previous contract with auto-renewal reaches its notice date (and if the agreement parameter to renew contracts is set to manual). The contract is awaiting validation. It will appear in the "My Actions" page. It will not be included in the MRR calculation until it has been validated. If the end date is exceeded, it will remain in the "PENDING" status. |
| VALIDATED | The contract is validated but has not started yet. Once its start date is reached, the contract's status is automatically changed to ACTIVE. It will be included in the MRR calculation when it will start. |
| ACTIVE | The contract is active and ongoing. If the contract end date is exceeded, it will automatically change to the FINISHED status. It is included in the MRR calculation. |
| PAUSED | The contract has been suspended. The only way to change this status is through a manual modification. It is not included in the MRR calculation. |
| CANCELLED | The contract has been cancelled. The only way to change this status is through a manual modification. It is not included in the MRR calculation. |
| FINISHED | The contract has reached its end date and is now completed. It is not included anymore in the MRR calculation. |
If a contract is deleted from the CRM or the billing tool, it is not removed from Skalin; it must be deleted manually.