Feature adoption

Feature adoption

The reports on this page help you to understand the dynamics of your product's adoption. The top graph shows the evolution of the number of connections over the last 12 weeks. You can use the filters to zoom in on a customer category or filter on a particular CSM. To switch to the last 12 months, use the drop-down menu at the top right of the graph.

Below, you'll find details of the features used. On the left, the size of the bubble is proportional to the use of each feature, so that you can easily understand your customers' usage patterns. On the right, the table summarizes the number of uses for each part, as well as the evolution of the number of connections compared to the previous month.

Each feature is clickable, allowing you to see in detail the feature's adoption dynamic in relation to your application's adoption dynamic (top left chart), the proportion of customers using the feature (bottom left chart) and the list of customers who use it most (right chart).